Auto-Refill Program
The chronic-care medicines your pet depends on — vet-reviewed, scheduled, and shipped on your rhythm. 96.2% of subscribers say it just works.
The flow
Three calm steps from your pet's current prescription to a reliable schedule — no phone tag, no last-minute vet trips.
Send us your pet's existing prescription or have your clinic submit one through our 2,400-clinic partner network. Every script is reviewed by a licensed DVM with a median turnaround of 2 hours 14 minutes.
Choose how often each medicine should arrive. Adjust per pet, per medication. We'll never auto-charge a refill we can't fill — you'll get a heads-up before anything ships.
Orders over $39 ship free in 1–3 business days. Refrigerated insulin and biologics travel in validated cold-chain packaging. Questions any hour? Our certified vet techs reply in under 5 minutes — 24/7/365.
Coverage
If your pet takes it daily or weekly, we can probably schedule it. Below: the four chronic-care categories our subscribers refill most often.
Arthritis & Joint
NSAIDs, joint injectables, and disease-modifying support for senior dogs and cats. Doses and strengths auto-adjusted at each refill when your vet updates the script.
Allergy & Skin
Diabetes & Endocrine
Anxiety & Behavior
Behavioral medicines for separation anxiety, noise phobias, and chronic stress — including 680 compounded formulations (custom-flavored liquids, transdermal gels, small-breed doses) that big-box pharmacies won't make.
Don't see your pet's medicine? Search the full catalog of 12,400+ SKUs →
From a subscriber
Our eleven-year-old tabby, Mouse, was diagnosed with diabetes in March. I expected the worst — the prescription chaos, the coolers, the running out at 9 p.m. Instead, every 30 days a small box arrives at the door, still cold, packed with the syringes we order alongside. We've never had to call in a refill. My vet at Cherry Hill Animal Hospital submits the updates. I genuinely forget it's happening, which is exactly what I wanted.
Proof, not promises
Four metrics we publish because auto-refill only works if the pharmacy behind it is accurate, fast, careful, and priced fairly. All figures are from our 2024 internal audits.
One setup, 90-day refills, cancel any time from your account — one tap, no phone call. Your vet stays in charge; we just keep the schedule running.
